What management does

Joel defends himself and our ilk (management) showing that what matters is that we make it so that our “superstars” don’t have to think about anything other than doing what we pay them for. While this is true, there’s a whole chunk of useful...

Three tricks

Some tricks of the trade:Start your voicemail with contact info [because some people will just ring back]Use Google Images to check the sex of names you don’t knowAnd how not to do a trick!

Two guys

Another set of blog essays (blessays?) from Guy Kawasaki.Customer service 2 – some nice vignettes of how to make people mad by excellent service100 days blogging – how the experience has been

Science facts

Two neat science stories: why do beans make you fart, how do mobile phones vibrate and (finally) an answer on how tattoos (and by extension scars) stay in place despite your skin shedding regularly. [Answer: epidermis is what sheds; dermis is what gets tattooed or...

Run SQL file locally

One I always forget. Type mysql database_namethen source filename; should all work nicely.

Aurora

Can’t get enough of Aurora photos. Here’s another cracker (large cached version).Aurora photos

Climate vs terrorists

Bill Clinton made a valid point: while terrorism could kill large numbers of people, it could never wipe out a civilisation, but that global warming couldI saw this on David Miliband’s blog, which has been challenging – the editorial (team?) takes an idea...