Tip-off texts help clean streets

Tip-off texts help clean streets shows how Lewisham is tackling graffiti using its citizens’ mobile phones. A nice idea, and similar to Gravesham’s SMS notification of abandoned vehicles.

One stop e-Government?

Apparently the solution to the slow take-up of e-Government is a government-funded internet cafe / one-stop shop. I’m not convinced. The focus should be more on satisfying the requirements of the current customer mix and building on age and IT literacy to move...

Local government and Gershon

Local government in the UK is getting a 6.3% rise in grant from the ODPM this year. How does this relate to Gershon savings of 2.5% per year?

e-Government isn’t working?

A negative view on e-Government. I think we’re starting to see the strategic shift that the author asks for, but slowly. The ODPM’s local e-gov programme is stressing that the service improvement benefits are only one part of the equation – councils...