by Tom | Sep 29, 2008 | Reading
Zappos has a very interesting take on enthusing customer service throughout an organisation. Thanks to Levitt for the original link. If the story is still bandwidthed out, the Google cache is here
by Tom | Sep 29, 2008 | Science
Lovely galaxy. Not quite the milky way of the more recent post, but still beautiful.
by Tom | Sep 28, 2008 | Science
Must read on the Durham non-trials. Even the Indy was reporting some “interesting findings” or some such. Shocking.
by Tom | Sep 28, 2008 | Reading
Terribly sad pictures.
by Tom | Sep 25, 2008 | Reading
Amazing that the Russians still get their equipment up there – just shows how effective the cold war was at creating effective engineering. Oh yes, and the usual Big Picture goodness.