Alan Mather makes the valid point that we need some form of centralisation of government IT infrastructure (it will be cheaper and more efficient, right?). Maybe LAWs is helping in some way with this.
He also mentions theThe Visual Thesaurus which is beautiful.
To paraphrase and quote: it is all to easy to say “Local government needs to be local” to scupper the former approach and “all content must be accessible” to scupper the latter. There is no simple way to manage the conflict between accessiblity requirements and maximising usability. Maybe the answer is that anything that is mandatory for dogmatic reasons must be understood, but questioned. Of course government must provide all services for differently-able people, but why should it provide worse services for standardly-able people because of this?