by Tom | Aug 24, 2006 | Reading
I agree with Joel; sites that don’t give a) some indication of the price / cost of their product or service and / or b) give you clear instructions about cancellation / moving away cause me to rank them last in any evaluation I’m doing. Looking at the...
by Tom | Aug 23, 2006 | Reading
More concern voiced about consultants: we’re not a profession and owe our existence to regulation-created cartels. This may have some validity around Sarbox (horrible contraction – maybe I should veto its use like we all did with 7/7), but doesn’t...
by Tom | Aug 23, 2006 | Reading
Guy has ten things to learn once you leave school for business. Managing meetings rates high. You feel terribly important being invited, but the way they run and whether they were “good” appears completely mystical. Maybe this is because they are mostly a...
by Tom | Aug 22, 2006 | Reading
Interesting list of 2×2 matrices applied (mostly) to non-business areas. Consultants’ delight!
by Tom | Jul 31, 2006 | Reading
Interesting thoughts on the future of marketing from John Hagel. He describes three forces which are combining to change the approach to customers:It’s about attention, not shelf spaceCosts of production and distribution are decliningCustomer acquisition and...
by Tom | Jul 31, 2006 | Reading
Must read summary on why the collapse of the Doha round of world trade talks is a disaster. There appears to be a definite shift in attitude to climate change in the public’s mind, which may well lead to a change in politicians’ attitudes. So the question...