Boxes and Arrows: ASIST IA

Boxes and Arrows: ASIST IA summit. Great collection of summaries of sessions and links to presntations, poster sessions, etc.

Boxes and Arrows: Taking the

Boxes and Arrows: Taking the “you” out of user: My experience using personas. Thoughtful piece about using personas to ensure that the end-user of the system is accurately designed, rather than some cheerleader or devils advocate of any particular piece of...

Customer retention is not enough.

Customer retention is not enough. McKinsey saying that the volume of change from customers changing their habits is far larger than the volume of customers defecting to other providers.

Discussing the Nature of Reality,

Discussing the Nature of Reality, Between Buffets. Participants in the “Science and Ultimate Reality” symposium debated Really Big Questions about the nature of existence and consciousness. [New York Times: Science]

This Radio site is noteworthy

This Radio site is noteworthy because it’s the first to flow through Phillip Pearson’s Python clone of Radio Community Server. [Scripting News]A Python clone means I could possibly run RCS on my own server, thus setting up weblogs for my family, etc.

Brent Simmons explains MySQL in

Brent Simmons explains MySQL in terms that make sense to Frontier users. Mark Paschal adds: “In doing so, he also explains Frontier (as a database environment) to MySQL users.” [Scripting News]