by Tom | Oct 20, 2008 | Reading
Jakob advises us that we get email wrong a lot when dealing with customers. Read on at Transactional Email and Confirmation Messages. Micro content is really hard to get right, and this confirms its importance.
by Tom | Sep 30, 2008 | Reading
Some great stories on consulting presentations. I still enjoy two Datamonitor stories based on overhead projectors (yes I’m old):“Hi, my name is Dean B.”. Turns on projector which promptly explodes. Meeting adjourned.Ali picks up her first slide and...
by Tom | Sep 30, 2008 | Reading
Interesting analysis of the Congressional votes on the bail out. Summary: if you are retiring and don’t care about voters you voted for it; if you are in a close fought seat, you voted against it. Everyone else was evenly divided. I like the factoid: $700bn...
by Tom | Sep 30, 2008 | Reading
Interesting idea to use a share ownership modela to manage fish catches and stocks. Sounds like a formalisation of what would have happened pre-regulation. Is it the wrong time to be suggesting that the market can make this kind of thing work?
by Tom | Sep 30, 2008 | Reading
Neatly avoiding the McCain mistake of getting involved and then looking like you have blocked the agreement. Also a useful non-partisan approach. I wonder if Labour can match the tone? Presently they are all about “decisive action” which seems foolish,...
by Tom | Sep 30, 2008 | Reading
Finally, some sensible reporting on a numerical issue. Summary: UK rates of teen pregnancy have fallen in real terms since 1998 (caveat: you can normally chose past dates to help these kind of figures – you need to see the historical data in full to really...
