by Tom | Mar 26, 2002 | General
Customer retention is not enough. McKinsey saying that the volume of change from customers changing their habits is far larger than the volume of customers defecting to other providers.
by Tom | Mar 26, 2002 | General
Old Sierra Games Breathe Anew. Good news – very pretty in their new incarnation, if a little /.ed right now.
by Tom | Mar 26, 2002 | General
Discussing the Nature of Reality, Between Buffets. Participants in the “Science and Ultimate Reality” symposium debated Really Big Questions about the nature of existence and consciousness. [New York Times: Science]
by Tom | Feb 28, 2002 | General
Stolen Restaurant Napkins Are Just a Start. I wonder how much of this happens in the UK. Just as much, I assume, from the number of Mezzo ashtrays around…
by Tom | Feb 28, 2002 | General
Security Quandary: Who’s Liable?. The start of the argument: who should pay for security issues? If they’re the result of an internal misconfiguration then probably the company who configured. If it’s an unknown side-effect of installing software,...
by Tom | Feb 28, 2002 | General
World’s First Designer Baby. Yet another science fiction tale has passed recently from the fanciful to the present; this time the story in question is genetically predesigned babies. Seventeen months ago, a woman in Chicago gave birth to the first designer baby....
