Customer retention is not enough.

Customer retention is not enough. McKinsey saying that the volume of change from customers changing their habits is far larger than the volume of customers defecting to other providers.

Discussing the Nature of Reality,

Discussing the Nature of Reality, Between Buffets. Participants in the “Science and Ultimate Reality” symposium debated Really Big Questions about the nature of existence and consciousness. [New York Times: Science]

World’s First Designer Baby. Yet

World’s First Designer Baby. Yet another science fiction tale has passed recently from the fanciful to the present; this time the story in question is genetically predesigned babies. Seventeen months ago, a woman in Chicago gave birth to the first designer baby....

Is software innovation gone?. According

Is software innovation gone?. According to an article by Rob Pike from Bell Labs, software innovation is more or less dead (and Microsoft isn’t at fault). For example: high-end PC hardware went from 33Mhz/32MB RAM in 1990 to 600Mhz/512MB RAM in 2000, but in that...