NY Times: Google’s Toughest Search

NY Times: Google’s Toughest Search Is for a Business Model. The executives’ disdain for business meant they spent nothing to advertise their site and cut very few deals with other sites. They have insisted that the ads that do run on Google should employ...

Boxes and Arrows: Taking the

Boxes and Arrows: Taking the “you” out of user: My experience using personas. Thoughtful piece about using personas to ensure that the end-user of the system is accurately designed, rather than some cheerleader or devils advocate of any particular piece of...

Boxes and Arrows: ASIST IA

Boxes and Arrows: ASIST IA summit. Great collection of summaries of sessions and links to presntations, poster sessions, etc.

The Gentry, Misjudged as Neighbors.

The Gentry, Misjudged as Neighbors.This seems relatively obvious: gentrification doesn’t drive out poorer residents as a) the area is getting nicer and b) the longer they stay, the more the supply/demand differential rises and therefore the more they get when...