Don’t use bullet points – try something else

Lots of interesting reading here: why did bullet points emerge and what alternatives do we have? I love the 20/30/50 image idea (ask people to speak for a minute mentioning the image that is on screen, sitting down when the image changes). Great ice breaker at an...

The Fiendish Genius of Credit-Card Minimum Payments

It had never crossed my mind that there was a good business reason for the minimum monthly payment. There is: people pay their debts down less quickly and therefore the card issuer makes more money. Read more in The Fiendish Genius of Credit-Card Minimum...

An All-Pay Auctions

Freakonomics looks at auction sites like MadBid and describes them as All-Pay Auctions. Looks like I was right to be wary of these things. The thought of protecting ones investment in bidding costs is exactly what people will protect, and therefore end up spending...

Cost of BB

Interesting point from Robert Peston – if the Bamp;B collapse could end up costing the city firms